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Training - Violence at work

The HSE’s definition of violence is ‘Any incident in which an employee is abused, threatened or assaulted in circumstances relating to their work.’ This means verbal abuse or threats count just as much as physical attacks.

This course provides awareness of potential high risk situations and occupations together with practical guidance on avoidance techniques.

Learning outcomes

Candidates will be aware of the basic controls and procedures to ensure safe working practices are followed to avoid situations which may lead to violence. Candidates will also have an appreciation of the legal requirements which employers have to maintain to ensure that the risk of violence at work is avoided and prevented.

Violence at Work course content

• Legal and other standards for prevention and control

• identifying hazardous situations/risk assessment

• The need to keep records

• Classification of incidents

• Preventative measures

• Environmental factors

• Training and information

• Safely withdrawing from confrontational situations

 

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The UNISON Office
Harrow Unison
Station Road
Civic 7
Civic Centre
Harrow
Middlesex
HA1 2XY

Telephone: 020 8424 1795

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